Registered Address/GDPR/Refund Policy

 

Address

Red Lion Caravan Centre Ltd.,

 

300, Southport Road, Scarisbrick, Lancashire, PR8 5LF - United Kingdom.

 

Tel: 00 44 1704 889973.                       Email: [email protected]

 

Your purchase contract will be with Red Lion Caravans Ltd.

 

REGISTERED OFFICE ADDRESS: 61 Stanley Road, Bootle, Merseyside, L20 7BZ

 

COMPANY REG NO. : 04454442

 

 

GO-PODS GDPR DATA PRIVACY NOTICE

THE IMPORTANCE OF YOUR PRIVACY

At Go-Pods Group we take your privacy seriously and will only use your personal information for the following purposes, to administer your account and to provide products and services you have requested from us.  We will never sell your data on to third parties.  Under the General Data Protection Regulations, which is law from May 2018, we are required to gain your consent to process your personal data and will also request your consent as to the methods we can use to contact you.

WHO ARE GO-PODS

Go-Pods is a registered trade name of Fling Promotions Ltd.

We are a privately owned company based in Bedfordshire, providing sales and marketing services to Red Lion Caravans Ltd. 

PASSING DATA

We may contact you as advised by Red Lion Caravans Ltd to ensure the ongoing safety and care of your Go-Pod.

MARKETING

We may contact you via e-mail for essential updates.

Otherwise, unless you have opted in to our mailing list, (available at the bottom left of this screen), we will not contact you with sales related matters or special offers. Nor do we store your financial & payment information or pass your details to third parties except as required by law.

WHERE YOUR DATA IS STORED

We do retain records of orders placed for Go-Pods & accessories. The records do not include details of payment information. Such info is stored on a server and is password protected. We do not store credit card details nor do we share customer details with 3rd parties.

YOUR RIGHTS

Under the General Data Protection Regulations, you have the right request copies of your data, rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format. 

DATA PROTECTION OFFICER

Name:                    P. Palmer

Address:                Fling Promotions Ltd T/A Go-Pods.

Email:                    [email protected]

If we are unable to resolve any issues you raise within 30 days you have you have the right to complain to the Information Commissioners Office at  https://ico.org.uk/concerns

 

Refund Policy

 

  • Deposit refunds must be requested in writing within 14 days of the order date.
  • If production has been started and your add-ons already fitted, then these may need to be deducted from the deposit amount.
  • Before a Go-Pod can be returned, the customer must allow the company sufficient opportunity to correct any issue or reason for it's return.
  • A change of circumstance or change of mind is not considered as a legitimate reason to request a return. Please contact us to discuss options.
  • Please refer to the product Warranty for more details regarding shipping & terms